Orders are dispatched seven days a week, excluding bank holidays. We will send you an email confirmation once your order has been dispatched. Unfortunately it is not possible to change the delivery address of the order once it has left our warehouse, however if you do need to amend your order prior to dispatch then please get in touch with our Customer Service team who will do their best to accommodate any changes. All deliveries must be signed for at the address stated and we’re unable to leave your order with a neighbour.
You have until January 22nd 2019 to return any items purchased between November 6th and December 25th 2018 providing all items are unworn, in packaging and with all tags attached.
Standard delivery is £3 for orders under £20 and free for orders over £20 on the UK mainland. Your order will be delivered in between 2-3 working days.
UK Next Day Delivery service is available for most UK Mainland orders placed before 5pm, subject to satisfactory payment security check. For orders over £100 this is free, orders over £70 is £2 and for orders under the value of £70 the cost for this service is £6.95. Unfortunately we are not able to offer Next Day delivery on all UK orders and we will notify you if we are unable to fulfil this on your order.
Delivery to mainland Europe is usually within 5 working days. A list of delivery charges is shown below.
Where applicable, please note any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid for by the recipient of the parcel. We have no control over these charges and we cannot tell you what the cost of this may be as policies and duties vary widely from country to country. You should contact your local customs office for advice on the current charges that are applicable before you place your order.
|Austria||Approx. 5 Working Days||£13.00|
|Belgium||Approx. 5 Working Days||£9.00|
|Bosnia||Approx. 5 Working Days||£23.00|
|Bulgaria||Approx. 5 Working Days||£23.00|
|Channel Islands||Approx. 5 Working Days||£10.00|
|Cyprus||Approx. 5 Working Days||£25.00|
|Czech Republic||Approx. 5 Working Days||£23.00|
|Denmark||Approx. 5 Working Days||£13.00|
|Estonia||Approx. 5 Working Days||£23.00|
|Finland||Approx. 5 Working Days||£13.00|
|France||Approx. 5 Working Days||£9.00|
|Germany||Approx. 5 Working Days||£9.00|
|Gibraltar||Approx. 5 Working Days||£45.00|
|Greece||Approx. 5 Working Days||£23.00|
|Hungary||Approx. 5 Working Days||£23.00|
|Iceland||Approx. 5 Working Days||£16.95|
|Ireland (ROI)||Approx. 5 Working Days||£6.00|
|Italy||Approx. 5 Working Days||£13.00|
|Latvia||Approx. 5 Working Days||£23.00|
|Liechtenstein||Approx. 5 Working Days||£23.00|
|Lithuania||Approx. 5 Working Days||£45.00|
|Luxembourg||Approx. 5 Working Days||£9.00|
|Malta||Approx. 5 Working Days||£45.00|
|Moldova||Approx. 5 Working Days||£45.00|
|Monaco||Approx. 5 Working Days||£13.00|
|Montenegro||Approx. 5 Working Days||£45.00|
|Netherlands||Approx. 5 Working Days||£9.00|
|Northern Ireland||Approx. 5 Working Days||£4.95|
|Norway||Approx. 5 Working Days||£23.00|
|Poland||Approx. 5 Working Days||£23.00|
|Portugal||Approx. 5 Working Days||£13.00|
|Portugal (Azores)||Approx. 5 Working Days||£45.00|
|Portugal (Madeira)||Approx. 5 Working Days||£45.00|
|Romania||Approx. 5 Working Days||£45.00|
|ROI||Approx. 5 Working Days||£6.00|
|Serbia||Approx. 5 Working Days||£45.00|
|Slovakia||Approx. 5 Working Days||£23.00|
|Slovenia||Approx. 5 Working Days||£23.00|
|Spain||Approx. 5 Working Days||£13.00|
|Spain (Canary Islands)||Approx. 5 Working Days||£45.00|
|Sweden||Approx. 5 Working Days||£13.00|
|Switzerland||Approx. 5 Working Days||£23.00|
|Tunisia||Approx. 5 Working Days||£45.00|
|Turkey||Approx. 5 Working Days||£45.00|
|Ukraine||Approx. 5 Working Days||£45.00|
The following countries are subject to a £21.75 duty charge, which is included in the postage rates stated above.
Please note any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid for by the recipient of the parcel. We have no control over these charges and we cannot tell you what the cost of this may be as policies and duties vary widely from country to country. You should contact your local customs office for advice on the current charges that are applicable before you place your order.
SHIPPING COSTS FOR THE REST OF THE WORLD - UK TERMS AND CONDITIONS APPLY!
United States, Canada and Australia
Unfortunately we are unable to ship to these territories from the UK. Please visit Ben Sherman USA (https://www.bensherman.com/), Ben Sherman Canada (http://www.benshermanstore.ca/) or Ben Sherman Australia (https://bensherman.com.au).
Please note that exceptionally large orders (those over 10 suits) may take longer to delivery due to delivery restrictions. If you require such an order on Next Day Delivery please contact our Customer Service team who will be able to advise.
We want you to be happy with your order but if you would like to return an item or items, for whatever reason, you may do so. You have 28 days from receipt of your order to return any items as long as they are unworn, unsoiled and in a salable condition with all labels still attached.
We unfortunately cannot accept the return of any item which has been altered to your own personal specifications.
For exchanges we ask that you place a new order for any new items that you require and return back to us any unwanted items.
Unfortunately we are not able to accept returns from the USA at this time.
We are more than happy for any overseas order to be returned but we do ask that whoever is returning the order cover the cost of the return postage to our warehouse. You have 28 days from receipt of your order to return any items as long as they are unworn, unsoiled and in a saleable condition with all labels still attached. We unfortunately cannot accept the return of any item which as been altered to your own personal specifications. For exchanges we ask that you place a new order for any new items you require and return back to us an unwanted items as specified above. Please note that it is your responsibility to return the goods in a saleable condition, we cannot take responsibility for any missing or lost items being returned back to our warehouse.