We thank you for your patience on this.
Tracked Standard Delivery is free on all UK Mainland orders over £30 and your order will be delivered within 7 working days. For orders under £30, the standard delivery option is £3.00 despatched via Hermes.
Hermes will send additional delivery updates by email and also (if you provide a phone number), an SMS to pre-advise you of the delivery time. On the email/SMS from Hermes, there are options to change or divert the delivery.
Our tracked Hermes express service takes approximately 1-2 business days and is charged at £6.95 on orders under £30 and £3.95 for orders over £30. Hermes will send additional delivery updates by email and also (if you provide a phone number), an SMS to pre-advise you of the delivery time. On the email/SMS from Hermes, there are options to change or divert the delivery.
Alternatively, a service through DPD is available. This service is charged at £8.95 and delivery time is approximately 1-2 working days.
If you don’t receive your parcel within the projected timeframe after we send you a dispatch email, please contact us.
Unfortunately, not all delivery options are available to non-mainland UK addresses; this includes shipping to locations in Northern Ireland, the Highlands and Islands. Please see below for delivery charges for these locations:
Have your order delivered to one of 4,000+ Parcelshops in the UK. This service is free on all UK Mainland orders over £30. UK Mainland Orders will arrive within 7 working days. For orders under £30, the standard delivery option is £3.00.
Hermes will send additional delivery updates by email and also (if you provide a phone number), an SMS to pre-advise you of the delivery time. On the email/SMS from Hermes, there are options to change or divert the delivery.
Unfortunately, we are not able to offer Click and Collect to our stores at this time.
Please ensure you keep your Collect+ receipt as this is proof of return until the refund is made, as we cannot refund parcels that are lost in transit.
Please note that exceptionally large orders (those over 10 suits) may take longer to delivery due to delivery restrictions. If you require such an order on Next Day Delivery, please contact our Customer Service team who will be able to advise.
United States, Canada, Mexico and Australia
Unfortunately, we are unable to ship to these territories from the UK. American & Canadian customers - please visit Ben Sherman USA ( https://www.bensherman.com/), Mexican customers - please visit Ben Sherman USA ( https://ben-sherman.com.mx/),or for Australian customers - Ben Sherman Australia (https://bensherman.com.au).