UK DELIVERY
Orders are dispatched 6 days a week (Sun - Mon), excluding Bank Holidays.
Orders placed after 5pm Friday, or on Saturday will be dispatched on Sunday.
We will send you an email confirmation once your order has been dispatched.
Christmas Delivery
Beat the festive rush!
To ensure you receive your items in time for Christmas, place your order by 18th December if you’re choosing Standard Delivery, and 21st December if you’re choosing Next Day Delivery.
Click & Collect - FREE
Click & Collect is available from any of our UK based stores, free of charge.
Your order will be ready to collect in two working days from 10am.
Please provide proof of purchase and the card you have used for payment.
An email will confirm when your order is ready to be collect
Please note: We are unable to refund purchases made via the website in stores at this time.
Standard Delivery - FREE (on orders over £50)
UK Mainland Delivery is free on all orders over £50. Orders under £50 cost £3.00
Delivery will take approx 3-7 working days and despatched via Evri.
Evri will provide additonal delivery updates via email.
Next Day Delivery - From £4.50
Tracked Evri Next Day service is available for all UK orders placed before 5pm, starting at £4.50 for orders over £70 and £6.95 on orders under £70
Alternatively, a service through FedEx is available. This service is £5.95, with delivery within approx 1-2 days (excluding weekends)
The corresponding delivery service will send additional delivery updates.
ParcelShop - FREE (on orders over £50)
Delivered to one of 4,000+ ParcelShops for free on UK Mainland Orders over £50. Orders under £50 cost £3.00
Delivery is up to 7 working days.
Find your nearest ParcelShop here.
You will be contacted via email/SMS when your order is ready to collect.
On the email/SMS from Evri, there are options to change or divert the delivery.
UK - Non Mainland Delivery
Unfortunately, not all delivery options are available to non-mainland UK addresses; this includes shipping to locations in Northern Ireland, the Highlands and Islands. Please see below for delivery charges for these locations:
| Location | Delivery Time | Cost |
|---|---|---|
| Northern Ireland | approx 3-7 working days | £4.95 |
| Highlands | approx 3-6 working days | £4.95 |
| Channel Islands | approx 3-7 working days | £5.95 |
| Isle of Man | approx 3-7 working days | £4.95 |
| UK Offshore | approx 3-7 working days | £4.95 |
Rest of the World
Unfortunately, we are unable to ship to these territories from the UK:
American & Canadian customers - please visit Ben Sherman USA
Mexican customers - please visit Ben Sherman Mexico
Australian customers - please visit Ben Sherman Australia
German customers - please visit Ben Sherman German
We strive to ensure our delivery information on site is as accurate as possible. However, on some occasions, packages may be delayed due to factors out of our control.
Unfortunately it is not possible to change the delivery address of the order once it has left our warehouse, however if you do need to amend your order prior to dispatch then please get in touch with our Customer Service team who will do their best to accommodate any changes.
Where items have been delivered to the agreed destination it is your responsibility to return them to us in order to receive a refund.
We strive to ensure our delivery information on site is as accurate as possible. However, on some occasions, packages may be delayed due to factors out of our control.
Please note that exceptionally large orders may take longer to deliver due to delivery restrict.
If you don’t receive your parcel within the projected timeframe after we send you a dispatch email, please contact us. You have 30 days after receipt of a dispatch email to contact us in event of a non-delivery. Refunds cannot be made after this time.
