UK DELIVERY
Orders are dispatched 5 days a week (Mon - Fri), excluding Bank Holidays.
Orders placed after 5pm Friday, Saturday or Sunday will be dispatched on Monday.
We will send you an email confirmation once your order has been dispatched.
**Due to a high volume of orders, your order may take longer than usual to despatch. You’ll receive an email confirmation as soon as your order has been despatched.**
Standard Delivery - FREE (on orders over £50)
UK Mainland Delivery is free on all orders over £50. Orders under £50 cost £3.00
Delivery will take approx 3-7 working days and despatched via Evri.
Evri will provide additonal delivery updates via email.
Next Day Delivery - From £5.95 (currently unavailable)
Tracked Evri Next Day service is available for all UK orders placed before 5pm (Monday-Friday), from £5.95
Alternatively, a service through DPD is available. This service is £5.95, with delivery within approx 1-2 days (excluding weekends)
The corresponding delivery service will send additional delivery updates.
ParcelShop - FREE (on orders over £50)
Delivered to one of 4,000+ ParcelShops for free on UK Mainland Orders over £50. Orders under £50 cost £3.00
Delivery is up to 7 working days.
Find your nearest ParcelShop here.
You will be contacted via email/SMS when your order is ready to collect.
On the email/SMS from Evri, there are options to change or divert the delivery.
UK - Non Mainland Delivery
Unfortunately, not all delivery options are available to non-mainland UK addresses; this includes shipping to locations in Northern Ireland, the Highlands and Islands. Please see below for delivery charges for these locations:
| Location | Delivery Time | Cost |
|---|---|---|
| Northern Ireland | approx 3-7 working days | £4.95 |
| Highlands | approx 3-6 working days | £4.95 |
| Channel Islands | approx 3-7 working days | £5.95 |
| Isle of Man | approx 3-7 working days | £4.95 |
| UK Offshore | approx 3-7 working days | £4.95 |
Rest of the World
Unfortunately, we are unable to ship to these territories from the UK:
American & Canadian customers - please visit Ben Sherman USA
Mexican customers - please visit Ben Sherman Mexico
Australian customers - please visit Ben Sherman Australia
German customers - please visit Ben Sherman German
We strive to ensure our delivery information on site is as accurate as possible. However, on some occasions, packages may be delayed due to factors out of our control.
Unfortunately it is not possible to change the delivery address of the order once it has left our warehouse, however if you do need to amend your order prior to dispatch then please get in touch with our Customer Service team who will do their best to accommodate any changes.
Where items have been delivered to the agreed destination it is your responsibility to return them to us in order to receive a refund. We strive to ensure our delivery information on site is as accurate as possible. However, on some occasions, packages may be delayed due to factors out of our control.
Please note that exceptionally large orders may take longer to deliver due to delivery restrict.
If you don’t receive your parcel within the projected timeframe after we send you a dispatch email, please contact us. You have 30 days after receipt of a dispatch email to contact us in event of a non-delivery. Refunds cannot be made after this time.
